Career Technical Institute

Certification, Information Technology

2022 - 2023

Liberty University

Doctor of Business Administration, Finance

2020 - 2023

Liberty University

Master of Science , Finance

2018 - 2020

University of Arkansas Grantham

Master of Science , Information Technology Management

2004 - 2005

University of Arkansas Grantham

Bachelor of Science, Business Administration

2000 - 2004

Online- Instructor

Open University of Malaysia

Jun 2012 - present

AIT/ Open University of Malaysia- On- line Instructor / Lecturer- Remote 06/2012- Present ... • Prepared, delivered lectures, tutorials and taught online courses such as Business Management, Principles of Management, Finance, Ecommerce Accounting, Principles of Accounting, E-Commerce, International Business, Principles of Marketing, Introduction to Microcomputer Applications, Introduction to Ethics, Business Statistics, Financial Markets, Business Law, Investments & Banking & Financial Institution. • Assessed student assignments, grades and advised students on their performance, supervised research students, attended meetings and conference related to research. • Served on departmental or faculty committees dealing with general departmental and administrative concerns and published the findings of research in academic journals. • Coordinated and supervised all SAPMA (Students’ Academic Performance Monitoring & Assessment) programs.read more

Collections Manager-Remote

Rapid Finance LLC

Jul 2010 - present

• Assist the collection attorneys in recovering outstanding debt for creditor clients through establ... ishing debt repayment based on customers’ financial situation. • Negotiate payoff deadlines and payment plans, used software to keep detailed notes regarding conversations with customers and outcomes, utilizes various tracing techniques and strategies to collect personal information of customers with outstanding debts, accepted different types of payments like credit cards, debit cards and checks over the phone and compile reports on delinquent accounts and reports missed payments to credit bureaus. • Manage a team of credit collection specialists to collect on past due debts and review activity summary reports for clients. • Work closely with the senior collections manager and firm management on alternative payment arrangements such as promissory notes, demand letters, payment schedules and work with inside counsel on filing of collection lawsuits where appropriate. • Meet with attorneys on an ongoing basis to track collection efforts and to respond to individual requests regarding account information and analysis.read more

Online- Instructor

University of Maryland Global Campus

Jun 2008 - present

• Prepared, delivered lectures, tutorials and taught on campus and online courses such as Business M... anagement, Principles of Management, Finance, Ecommerce Accounting, Principles of Accounting, E-Commerce, International Business, Principles of Marketing, Introduction to Microcomputer Applications, Introduction to Ethics, Business Statistics, Financial Markets, Business Law, Investments & Banking & Financial Institution. • Assessed student assignments, grades and advised students on their performance, supervised research students, attended meetings and conference related to research. • Served on departmental or faculty committees dealing with general departmental and administrative concerns.read more

Teaching Assistant

Career Technical Institute

Jul 2004 - May 2008

• Assisted the main instructor to prepare, deliver lectures, tutorials and teaching on campus and on... line courses such as Business Management, Principles of Management, Finance, Ecommerce Accounting, Principles of Accounting, E-Commerce, International Business, Principles of Marketing, Introduction to Microcomputer Applications, Introduction to Ethics, Business Statistics, Financial Markets, Business Law, Investments & Banking & Financial Institution. • Conferencing with students individually or in small groups, leading group projects and discussions and managing course communication on blackboard. • Assessed student assignments, grades and advised students on their performance, supervised research students, attended meetings and conference related to research. • Served on departmental or faculty committees dealing with general departmental and administrative concerns.read more

Training Non Commission Officer

United States Marine Corps

Jun 2000 - Jun 2004

• Organized, developed, or sourced training programs to meet specific training needs. • Lectured ... to assist military personnel with military education, training complaints, questions, and inquiries. • Managed personal records on marines, organized workflow, and training programs. • Identified internal and external training programs to address competency gaps. • Tutored to provide training to improve security and responded to terrorism attacks during biological, radiological, nuclear, and chemical attacks. • Designed training manuals and apply assessment tools to measure training effectiveness.read more