University of Alaska Anchorage

Bachelor's degree, Business Management

2010 - 2013

Account Manager

YOURATOR

Jun 2022 - Feb 2024

Identifying selling opportunities and assessing initial client needs, I maintain strong relationship... s by providing quotes, follow-up, and developing new products to meet diverse client needs. Collaborating closely with marketing teams, I contribute to targeted campaigns that yield high-quality leads for the sales pipeline. Through effective management of a diverse account portfolio, I consistently surpass revenue targets by implementing upselling strategies and delivering exceptional customer service.read more

Account Manager

FINGER GAME COOPERATION

Mar 2019 - Mar 2021

I maintain relationships with clients across diverse regions such as China, the UK, Australia, and b... eyond. Acting as a liaison between end-users and engineers, I facilitate effective communication to address issues and resolve bugs efficiently. Additionally, I operate and analyze back-office systems to proactively identify and mitigate potential hazards, ensuring smooth operations and optimal performance.read more

Flight Safety Inspector

MANDARIN AIRLINES

Mar 2018 - Mar 2019

I conduct comprehensive audits of all manuals within airlines to verify compliance with national law... s and standard operating procedures (SOPs). Additionally, I generate and deliver official government reports to relevant offices, typically the Civil Aviation Authority (CAA), akin to the FAA in the United States. Leveraging the FOQA system's extensive data, I monitor pilots' actions to proactively identify and mitigate potential hazards, ensuring safety and adherence to regulations.read more