Harvard Extension School

Bachelor of Liberal Arts, Business Management

2017 - 2022

International Open Academy

TESOL Certificate, Teaching

2021 - 2021

Seneca College

Diploma in Business Adminstration, Human Resources

2008 - 2013

Application Processor (Volunteer Pet Organization)

Muddy Paws Second Chance Rescue

May 2021 - present

-Calling the references using a list of adoption, foster, and volunteer questions on the phone. -Man... ages new adoption, foster, and volunteer applications alongside the Adoption Coordinator. -Reviews and verifies submitted adoption and foster applicationsread more

ESL Teacher

Nevy's Language

Jan 2022 - present

-Following the materials Nevy’s Language provided for me to use including lesson plans and a curricu... lum outline. -Assigning activities to facilitate students’ consolidation of learning material. -Tracking and reporting on students’ progress. -Interact friendly and patiently with students from different cultural backgrounds, students of all language proficiency levels, and students with learning disabilities. -Guide the students without doing the work for them.read more

Tutor

Nevy's Language

Jun 2021 - Jan 2022

-Prepares course materials and designs individual lessons to teach verbal and written communication ... in English to non-native speakers via Zoom meetings. -Evaluates class material with students by discussing the text, finding solutions to problems, and reviewing worksheets. -Adapts lessons based on students’ responses and behaviors. -Provides feedback to students using positive reinforcement techniques.read more

Administrative Assistant (Risk Sharing- Insurance)

Aviva Canada

Sep 2015 - Oct 2016

-Investigated and processed automotive insurance claims in a fast-paced environment. -Reviewed appli... cations for insurance coverage and reports from loss control specialists to determine risks. -Corrected IBC claims and premium errors. -Alerted senior underwriters by exporting errors from the FA portal and recorded claim and premium errors in the FAA Reconciliation Report Spreadsheet. -Ensured accurate refund requests were made and submitted appropriately by calculating the GAA claim error amount. -Captured mailing activities and matched policy numbers using Excel.read more

Data Entry Clerk (Personal Line- Insurance)

Aviva Canada

Sep 2014 - Sep 2015

-Assisted the data department by performing data entry and office support services. -Maintained accu... rate records by reviewing and updating client correspondence files and database information. -Prepared timely, accurate data entry forms for submission into the processing system. -Processed New Business, Cancellation, Endorsement, and Renewal of Aviva policies. -Responded to broker requests and inquiries about policy and premium changes.read more